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Microsoft Outlook 2002 Exam Objectives

This page describes how to prepare for the Microsoft Office Specialist exam in Microsoft Outlook 2002.

Outlook 2002 Exam Objectives

Skill Sets Activities
Creating and Viewing Messages
  • Display and print messages
  • Compose and send messages to corporate/workgroup and Internet addresses
  • Insert signatures and attachments
  • Customize views
Scheduling
  • Add appointments, meetings, and events to the Outlook calendar
  • Apply conditional formats to the Outlook calendar
  • Respond to meeting request
  • Use categories to manage appointments
  • Print calendars
Managing Messages
  • Move messages between folders
  • Search for messages
  • Save messages in alternate file formats
  • Use categories to manage appointments
  • Set message options
Creating and Managing Contacts
  • Create and edit contacts
  • Organize and sort contacts
  • Link contacts to activities and journal entries
Creating and Managing Tasks and Notes
  • Create and update tasks
  • Modify task organization and Task view
  • Accept, decline, or delegate tasks
  • Create and modify notes
  • Use categories to manage tasks and notes
 

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